11 Mar 2010

New Moderator Role and Comment Voting Option

We’re stoked to introduce our new Moderator Role for your blog account.  One of the standard features of IntenseDebate is the option to assign multiple admins to help manage your blog account.  Assigning additional admins would give them full permissions to change your blog account settings and moderate comments.  But we’ve found that sometimes that’s a little too much power to dish out (you know… “with great power comes great responsibility”).

As of today you can keep them all in check.  Now you can promote any IntenseDebate or WordPress.com user to help moderate comments without having to give them full access to your account settings.  You can add additional Moderators and Admins to manage your account in your Moderation Settings page.

Promoting a user as a Moderator will give them access to your Moderation and Comment History pages.  They’ll also be able to remove comments that are out-of-line directly from the comment section. We’ve got some development plans in action to further expand your arsenal of admin features.

Voting
We’ve added a new option for you to disable thumbs-down voting if you want to keep things a little more positive in your comment section. This option is available in your Comment Settings page.

Our goal with this option is to minimize voting bias and the mob mentality that can kick-in when you see a comment in the red. Votes are one of the main factors for user reputation scores, and negative votes can have a major impact on a commenter’s score, especially if they’re brand new to IntenseDebate.

Commenters might also be more likely to give the thumbs-down to users with negative rep scores, so it’s even more difficult for them to climb out. We don’t want them to feel defeated and stop commenting, especially if their crime is that they voiced an unpopular opinion on a political blog or news site (which is quite common). We wanted to give admins the option to avoid this.

On the other hand, there are some malicious comments (and commenters) that deserve the negative ratings, so we wanted to still give admins the option to offer the thumbs-down. We hope that you’ll find this helpful in further encouraging conversations.

More updates and additions to come! :-)

Posted by Michael Koenig in features


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20 Comments »

  1. Very cool updates. The moderation option is especially useful.

    Comment by Jim Stitzel — March 11, 2010 @ 2:04 am
  2. This is something I was waiting for a long time. Thanks! :)

    Comment by Rafael Fischmann — March 11, 2010 @ 2:18 am
  3. Nice 'upgrade' here!

    Comment by Himmat Singh — March 11, 2010 @ 7:21 am
  4. Hmm, for some reason my dashboard is now telling me that I don't have IDC installed on any blogs

    Comment by Db0 — March 11, 2010 @ 7:40 am
  5. I think it's because you're currently logged in using your WordPress.com account. If you logout of WP.com you should be able to login with your ID account. You can logout at http://intensedebate.com/logout – it'll just be a blank page. Then login at http://intensedebate.com/logmein and let me know if the issue persist.

    The next phase of integration is to merge the two accounts. Sorry about that.

    Comment by Michael Koenig — March 11, 2010 @ 7:49 am
  6. Yes. That was it. Problem is that it's not immediately obvious on the IDC dashboard or when leaving a comment with which service I'm logged in as.

    Comment by db0 — March 11, 2010 @ 7:58 am
  7. Thanks for the heads-up. We're taking a look at some possible ways to improve it until the merge is finished.

    Comment by Michael Koenig — March 11, 2010 @ 8:08 am
  8. Hey, can you add an option to have the reply button right under instead of left under?

    Comment by NeoQisdo — March 11, 2010 @ 3:39 pm
  9. Is there a way a person can stay logged into ID for a week or so at a time? Can this feature be added as an option when someone is signing in ? That way you aren't being asked to sign in day after day.

    Comment by Kathy Seals — March 11, 2010 @ 4:44 pm
  10. Managing multiple installs of ID on WordPress MU, I've now LOST the ability to tweak settings because ID doesn't recognize me as the admin for the account. How do I torch ID of my blog, and my account on ID and reset the whole damn thing?

    HIGHLY frustrated with this.

    Comment by Nick And Dooie — March 11, 2010 @ 8:44 pm
  11. Sorry for the frustration. This should be corrected now. Sorry for the inconvenience.

    Comment by Michael Koenig — March 12, 2010 @ 4:43 am
  12. Please check and make sure that you have third-party cookies enabled in your web browser preferences. That should do the trick.

    Comment by Michael Koenig — March 12, 2010 @ 4:44 am
  13. Excellent!

    When we have the option to see the date in the comments? (It will be translated to Portuguese?)

    Thank you, you are the best.

    Comment by Luciano 777 — March 12, 2010 @ 2:10 pm
  14. Sure you can! It requires some pretty advanced CSS to make it happen, but it's fully possible. I just created an example of it, see below:

    #idc-container-parent #idc-container .idc-c-b {
    position: relative;
    }

    #idc-container-parent #idc-container .idc-btn_l-secondary,
    #idc-container-parent #idc-container .idc-thread_active,
    #idc-container-parent #idc-container .idc-collapselink,
    #idc-container-parent #idc-container .idc-c-b div {
    float: right;
    }

    #idc-container-parent #idc-container .idc-c-b div.idc-right {
    float: left;
    position: absolute;
    }

    #idc-container-parent #idc-container .idc-thread_active,
    #idc-container-parent #idc-container .idc-collapselink {
    margin: 1px 6px 0 0;
    }

    #idc-container-parent #idc-container .idc-collapselink {
    margin-top: 2px;
    }

    #idc-container-parent #idc-container .idc-c-b div.idc-right a {
    margin: 0 12px 0 0;
    }

    #idc-container-parent #idc-container .idc-btn_l-secondary,
    #idc-container-parent #idc-container .idc-btn_l {
    margin: 0 8px 0 0 !important;
    }

    If you paste this code on your Custom CSS page it should re-align all the elements needed to put what's left on the right side and vice-versa. Your Custom CSS page is available at http://intensedebate.com/edit-site-css/

    Thanks for asking!

    Comment by Isaac Keyet — March 12, 2010 @ 10:30 pm
  15. Thank you. Everything has been working great.

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