10 Jul 2009

Even More New Admin Additions!

When you’re on a roll, you’re on a roll!  We’ve got two new admin features to introduce today: Ban Users & View Deleted Comments.

Banning Users
This just got a whole lot easier. If you recall, before you could only ban users from the moderation page when their comments were flagged. Take a look at your blog Settings page in your IntenseDebate profile. At the bottom right there’s a brand new section where you can input a username to ban that user from commenting. We think you’ll agree: this is a big improvement from having to either ban the user by email, IP, or add their username as a keyword.
ban user

View Deleted Comments
Until now deleted comments were gone forever! Now you can view all comments that have been deleted from your blog. This will come in handy if you’ve got an itchy trigger finger and tend to delete comments by accident. Now you can undelete them! Check out your Moderation page and you’ll see a shiny new Deleted Comments tab. This tab includes all comments that hit your blacklists in addition to comments that you deleted.
deleted comments-1

We’ve got some more cool projects in the works, so if you haven’t given IntenseDebate a try yet, there’s no better time than now! Get started with IntenseDebate.

Posted by Michael Koenig in features


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18 Comments

  1. once you allow the ability to have sites with multiple writers get the ability to see the comments on their written articles instead of all the comments going to one email, then I will switch over our sites.

    Comment by Steven Artlip — July 10, 2009 @ 9:20 pm
  2. great!

    Comment by human3rror — July 11, 2009 @ 1:24 am
  3. That's a nice request I've made before. Maybe some kind of user access control, based on admins and moderators.

    Comment by Rafael Fischmann — July 11, 2009 @ 6:20 am
  4. Anyway, nice additions Michael, cheers! :)

    Comment by Rafael Fischmann — July 11, 2009 @ 6:20 am
  5. Holy cow…I'm going to need to check this blog everyday now! :p

    Comment by Chris — July 11, 2009 @ 6:32 pm
  6. [...] of late with the most recent post being published on July 10th. They have now added the ability to ban users and view deleted comments, two things which should make administrators [...]

    Pingback by Update On Automattics Services And Blogs — July 13, 2009 @ 6:54 pm
  7. I think that this is great! By the way if I use facebook connect: does this add to my authority?

    Comment by Mikes Sumondong — July 14, 2009 @ 3:47 am
  8. How can I get some help? No one will answer my requests in the forum. The only answer I got was on a problem I announced I solved already.

    Come guys – great product but we need some help. We've got FF3.5 and IE8 and WP2.8 all out recently. Right now, for no reason I can figure out, Intense Debate has broken links on my site.

    Thanks!

    Comment by Will Merydith — July 14, 2009 @ 9:51 pm
  9. Sorry for the frustration Will. If you've emailed support, you will receive a response shortly. If you've posted in Get Satisfaction, please provide a link to the case. Thanks for your patience.

    Comment by Michael Koenig — July 14, 2009 @ 9:55 pm
  10. Thanks Michael. Someone replied and I got a problem solved. Really great product and I am tremendously excited about the Automattic partnership. Trying to get my bug list reduced this month – getting their! ;)

    Comment by Will Merydith — July 14, 2009 @ 10:29 pm
  11. ??

    Comment by anonymous — July 16, 2009 @ 6:17 pm
  12. I keep getting invalid domain errors after adding my FB API and domain info. Any ideas?

    Comment by tonyknuckles — July 17, 2009 @ 5:18 am
  13. Hi Tony – I've seen this happen when you set up your Facebook Application using something like example.com as the domain, but then you actually access your website using http://www.example.com (with the www.). Apparently Facebook treats them as separate domains. It's best to enforce one or the other, and then make sure you use that when you set up your Facebook App.

    Comment by Beau Lebens — July 17, 2009 @ 6:17 am
  14. You guys are doing a great job. Your comment structure is perfect for my blog! Keep it up and thanks!

    Comment by TorVN — July 17, 2009 @ 9:03 pm
  15. Hi Michael – I was wondering if there's any way to make a certain comment sticky? I am trying to have this one comment to show as the first comment (sticky) but have no idea where I can do this (or even if I am able to do this). Any help would be appreciated :(

    Comment by Bimo Wijoyo — July 20, 2009 @ 4:40 pm
  16. Unfortunately we don't offer this. However you can set sort by Rating as the default sort option, so if the comment is the highest rated it will always show up first. This option is in your blog Settings.

    Comment by Michael Koenig — July 20, 2009 @ 4:47 pm
  17. Thanks Michael! I will try that solution :) <span class="idc-smiley"><span style="background-position: 0pt 0pt;"><span>:)</span></span></span>

    New question/request:
    Are comments stored in your side or our side? Would changing the timestamp of the respective comment do the trick? If so, and if the comments are on your side, we would be grateful if you guys can change the timestamp of this one comment so it will be displayed on top.

    Please let me know :)

    Comment by Bimo Wijoyo — July 20, 2009 @ 5:52 pm
  18. This really is fantastic. I get a lot of spamish comments on my blog in particular, and this will really help me manage them and weed out the frequent trolls. Thanks a lot.

    Comment by cjmasoni — August 2, 2009 @ 7:41 pm

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