Even More New Admin Additions!
When you’re on a roll, you’re on a roll! We’ve got two new admin features to introduce today: Ban Users & View Deleted Comments.
Banning Users
This just got a whole lot easier. If you recall, before you could only ban users from the moderation page when their comments were flagged. Take a look at your blog Settings page in your IntenseDebate profile. At the bottom right there’s a brand new section where you can input a username to ban that user from commenting. We think you’ll agree: this is a big improvement from having to either ban the user by email, IP, or add their username as a keyword.
View Deleted Comments
Until now deleted comments were gone forever! Now you can view all comments that have been deleted from your blog. This will come in handy if you’ve got an itchy trigger finger and tend to delete comments by accident. Now you can undelete them! Check out your Moderation page and you’ll see a shiny new Deleted Comments tab. This tab includes all comments that hit your blacklists in addition to comments that you deleted.
We’ve got some more cool projects in the works, so if you haven’t given IntenseDebate a try yet, there’s no better time than now! Get started with IntenseDebate.
Posted by Michael Koenig in features
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IntenseDebate - Official Blog 
great!
Anyway, nice additions Michael, cheers! 🙂
Holy cow…I'm going to need to check this blog everyday now! :p
[…] of late with the most recent post being published on July 10th. They have now added the ability to ban users and view deleted comments, two things which should make administrators […]
I think that this is great! By the way if I use facebook connect: does this add to my authority?
How can I get some help? No one will answer my requests in the forum. The only answer I got was on a problem I announced I solved already.
Come guys – great product but we need some help. We've got FF3.5 and IE8 and WP2.8 all out recently. Right now, for no reason I can figure out, Intense Debate has broken links on my site.
Thanks!
Sorry for the frustration Will. If you've emailed support, you will receive a response shortly. If you've posted in Get Satisfaction, please provide a link to the case. Thanks for your patience.
Thanks Michael. Someone replied and I got a problem solved. Really great product and I am tremendously excited about the Automattic partnership. Trying to get my bug list reduced this month – getting their! 😉
??
I keep getting invalid domain errors after adding my FB API and domain info. Any ideas?
Hi Tony – I've seen this happen when you set up your Facebook Application using something like example.com as the domain, but then you actually access your website using http://www.example.com (with the www.). Apparently Facebook treats them as separate domains. It's best to enforce one or the other, and then make sure you use that when you set up your Facebook App.
You guys are doing a great job. Your comment structure is perfect for my blog! Keep it up and thanks!
Hi Michael – I was wondering if there's any way to make a certain comment sticky? I am trying to have this one comment to show as the first comment (sticky) but have no idea where I can do this (or even if I am able to do this). Any help would be appreciated 😦
Unfortunately we don't offer this. However you can set sort by Rating as the default sort option, so if the comment is the highest rated it will always show up first. This option is in your blog Settings.
Thanks Michael! I will try that solution 🙂 <span class="idc-smiley"><span style="background-position: 0pt 0pt;"><span>:)</span></span></span>
New question/request:
Are comments stored in your side or our side? Would changing the timestamp of the respective comment do the trick? If so, and if the comments are on your side, we would be grateful if you guys can change the timestamp of this one comment so it will be displayed on top.
Please let me know 🙂
This really is fantastic. I get a lot of spamish comments on my blog in particular, and this will really help me manage them and weed out the frequent trolls. Thanks a lot.