Hey, folks!

As some of you might know, IntenseDebate is part of a bigger family of services on the web, brought to you by Automattic. We work on many projects on the internet, from supporting bloggers around the world at WordPress.com to supercharging self-hosted websites at Jetpack to fighting spam at Akismet — and much more.

If you’re interested in getting involved and joining a team dedicated to making the web a better place, consider joining us — we’re currently hiring. Take a look at the available positions, including developers, engineers, designers, and other wranglers. Maybe you will be next to join us — and contribute to awesome projects like IntenseDebate!

So, don’t be shy — come work with us.

Posted by Cheri Lucas Rowlands in community,News

We love it when the entire Automattic team gets together – it gives us an opportunity to hang out and work side-by-side. During our last meetup in San Francisco, fellow Aussies, Beau Lebens and Alex Shiels, sat down to brainstorm some ways to improve our Akismet spam filter integration in IntenseDebate. A short-while later they cranked out a completely reworked integration that has drastically improved the accuracy of our spam filtering.

If you haven’t already, please make sure you enable Akismet in your IntenseDebate account at http://intensedebate.com/edit-site-moderation.

Please give us a shout at support@intensedebate.com if you continue to encounter spam issues. Thanks!

Posted by Michael Koenig in features,News

We are extremely excited to introduce WordPress.com user accounts and auto-login to IntenseDebate and open up the debate to more than 12 million commenters and bloggers.  Now WordPress.com users can comment on IntenseDebate-enabled websites anywhere on the Web without having to re-enter their account information.

While we’ve added Facebook Connect and Twitter Sign-In support, there are still too many steps and mouse clicks between you and posting a comment. We’re all about making commenting easier and more accessible to as many people as possible, and we think you’ll agree that this is a huge leap forward.  Commenting with IntenseDebate is now easier, faster, and simpler.

WordPress.com users post nearly 400,000 new comments every day, and now they are all automatically logged in to comment on your blog. And that’s not to mention the addition of over 20,000 new users every day!

So what does this mean for you?

• If you’re a WordPress.com user and you’re logged into your account, then you’ll automatically be logged into IntenseDebate as well.  All you have to do is type your comment and hit submit.
• You can login with your WordPress.com account directly from the comment section and at IntenseDebate.com.
• If you already have an IntenseDebate account then you can just keep on commenting as normal.

This means that unlike Facebook Connect and Twitter Sign-In, there are no extra clicks, and no need to remember another set of login credentials. It also means that more than 12 million WordPress.com users will be able to comment on your blog with full-fledged IntenseDebate profiles, without having to create an account or enter any details. How’s that for motivating the conversation?

Better yet, since these profiles aren’t third-party accounts, you (and all your new users) will have access to all of the awesome features that IntenseDebate is famous for: email notifications, reply-by-email, reputation scores, comment voting, comment history, Twitter integration, and more.

If you already have both IntenseDebate and WordPress.com accounts, don’t worry – we will be merging your accounts in the next phase of our integration, so keep commenting!

Commenting on your site just got a whole lot easier for millions of existing bloggers and commenters.

Welcome to the debate WordPress.com lovers! 🙂

Posted by Michael Koenig in community,features,News

Bonjour!  We spent last week in Quebec with our fellow Automattic colleagues for our annual company meetup, and we had an amazing time.  This was the first time Jon, Isaac, Beau, and I have been in the same room, so it was a pleasure to work side-by-side and kick around some ideas together.

We also got the chance to collaborate with the rest of the Automattic crew to look at how IntenseDebate can integrate with other Automattic projects, and learn how to apply their scaling knowledge to our systems.

While some of the projects aren’t ready to be disclosed yet, here are some general details about what we’re working on (please note that these include long-term projects):

• Backend Loading Optimization: We’re really excited about this project.  We are currently working on a new method for optimizing how we load comments and trackbacks.  This will improve load times even as the volume of comments on your blog continues to increase, as well as correct a couple of bugs.  Loading IntenseDebate will be even more seamless!
• More Sync Improvements: We had the opportunity to pick the brains of our brilliant WordPress system engineers about the inner-workings of WordPress. We will be adapting some of the code and principles they use to improve the quality of our syncing engine.  This is going to be huge for our plugin and will correct those pesky sync discrepancies that have been floating around affecting comment counts and backups.
• WordPress Plugin Overhaul: The core of our WordPress plugin was written prior to joining Automattic.  Since then our understanding of the WordPress codebase has drastically improved.  We have now identified significant portions of the plugin code that can be simplified or optimized making it much more lightweight and perform better.  The principles that we are applying in this overhaul will eventually be applied to our integrations with other platforms across the board.
• Moderation, Moderation, Moderation! Bug fixes aside, optimizing moderation is high priority.  The main moderation project that we’re currently working on is reworking your moderation page.  We will be minimizing the time you spend moderating comments and filtering spam, and simplifying your user experience.
• Support Documentation and Forums: We’re beefing-up our FAQ and support resources for end users, publishers and developers. This will help  everyone to find the answers they’re looking for.  More info to come on this one soon.

It’s an exciting time here at IntenseDebate!  We’re looking forward to pushing out loads of new code, and we will be depending on you for your feedback.  Keep an eye right here on our blog for the latest news.

Posted by Michael Koenig in News,WordPress Plugin

As Matt mentioned in the September Wrap-Up, we are heading to Québec City with the rest of the Automattic crew for our biannual meetup to work on some top-secret projects.

Here at Automattic we are spread across the world, and are in a sense a distributed company.  For instance, Beau is located in San Fransisco, CA; Jon is in Boulder, CO; I’m in Chicago, IL; and Isaac is in Veddige, Sweden.  So we relish the opportunity to get together to kick-it, toss around some ideas, and collaborate with the rest of the Automattic team.

Past meetups have yielded some super-cool features and enhancements for IntenseDebate like our PollDaddy Polls plugin, Gravatar integration, localization, backend integration, and some top-secret projects that are still underway.  We’ve also contributed to WordPress.com features like Reply-By-Email which was a product of our time with the Automattic crew last October in Breckenridge, Colorado (picture below).

The Automattic family has grown since our last meetup so we’re excited to have the opportunity to meet and trade ideas with our newest colleagues. With that in mind, while support will still be readily available and answered daily, please allow for some extra-time in the upcoming week as we might take slightly longer to respond. We greatly appreciate your patience.

You can expect great things to come!

Posted by Michael Koenig in News