18 Jan 2008

New forums

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Here at Intense Debate, customer support and feedback are both extremely important to us.  As such we’re happy to announce that we’ve switched to a new system for our forums.  We’ll now be using Satisfaction as our forum system for customer support, feedback, or just to talk about Intense Debate.  It offers many advantages and we hope it will provide a better experience to our users when trying to find answers to their questions or leave feedback to help us improve our comment system.  We’ll still keep the old forums around though in case anyone prefers that or wants to see past discussions.  Please give it a try and let us know how you feel about it.

Posted by Jon Fox in News


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4 Comments »

  1. "We’ll now be using Satisfaction as our forum system for customer support,"

    oh no. not you too. *sigh* is this the way the world is turning?

    ok, ok. i'll live with it. what i need is a tutorial for how to add quotes to a reply without cutting, pasting, and sticking quote marks around it. can someone give me the link? thanks.

    Comment by barefootmeg389 — January 7, 2009 @ 1:55 am
  2. Please note that IntenseDebate is no longer using Get Satisfaction for our forums. Please visit http://intensedebate.com/help or email us at support@intensedebate.com for technical support.

    We plan on running our own in-house forum powered by TalkPress (a fellow Automattic product) in the future. We will post updates on our blog at http://blog.intensedebate.com.

    Thanks,
    Michael
    My recent post The Bean Experience

    Comment by Michael Koenig — November 12, 2009 @ 5:42 pm
  3. Please note that IntenseDebate is no longer using Get Satisfaction for our forums. Please visit http://intensedebate.com/help or email us at support@intensedebate.com for technical support.

    We plan on running our own in-house forum powered by TalkPress (a fellow Automattic product) in the future. We will post updates on our blog at http://blog.intensedebate.com .

    Thanks,
    Michael
    My recent post The Bean Experience

    Comment by Michael Koenig — November 12, 2009 @ 5:42 pm
  4. Please note that IntenseDebate is no longer using Get Satisfaction for our forums. Please visit http://intensedebate.com/help or email us at support@intensedebate.com for technical support.

    We plan on running our own in-house forum powered by TalkPress (a fellow Automattic product) in the future. We will post updates on our blog at http://blog.intensedebate.com .

    Thanks,
    Michael

    Comment by Michael Koenig — November 12, 2009 @ 5:48 pm

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