29 Apr 2010

WordPress.com Auto-Login Is Back!

We’re stoked to announce that our WordPress.com user account auto-login feature is back up and running.  We had disabled it briefly while we made some backend changes to the way this feature works, and it’s more solid than ever. This means that if you’re a WordPress.com user and you’re logged into your account, you’ll automatically be logged into IntenseDebate as well.  All you have to do is type your comment and hit submit.

Thanks for your patience!

Posted by Michael Koenig in features,News

27 Mar 2010

Localization Update: Right-To-Left Text and 9 New Translations

At long last the wait for Right-To-Left text in IntenseDebate is over!  We’re also stoked to introduce 9 new translations for your comment section. Without further ado, here are our new languages and the awesome folks who translated them:

Hats off to all of our volunteers for their hard work, and many thanks to Yoav and Beau for their work on RTL – it was a major undertaking and we couldn’t have done it without them.

IntenseDebate is now available in 33 languages that are available in your account at http://intensedebate.com/edit-site-account:

Arabic Dutch German Malay Russian Turkish
Bulgarian English Hebrew Norwegian Bokmål Slovak Ukrainian
Catalan Estonian Indonesian Polish Slovene Vietnamese
Croatian Filipino Italian Portuguese (BR) Spanish (LA)
Czech Finnish Japanese Portuguese (PT) Spanish (ES)
Danish French Lithuanian Romanian Swedish

We also have 18 other translations that are nearly ready for prime-time, but we need your help with reviewing them. If you’re interested please send me a note at labs@intensedebate.com.

Afrikaans Chinese Hindi Korean Maltese Swahili
Albanian Galician Hungarian Latvian Persian (Farsi) Tagalog
Belarusian Greek Icelandic Macedonian Serbian Thai

Don’t see your language? Give us a hand!
If you’re interested in getting involved, now is the perfect time. Please email us at labs@intensedebate.com for information. Thanks! 🙂 We’re also going to be updating all of our translations in the near future to keep them up to date with the full set of strings in use on IntenseDebate, so if you helped out previously, keep an eye out for an email soon!

Posted by Michael Koenig in community,features

12 Mar 2010

Styling Tip: Moving the Comment Form to the Top

We’ve received a lot of requests recently to move the comment form to the top of the comment section rather than having it at the bottom. We prefer having the comment form at the bottom so your visitors have a chance to catch-up on the debate before posting their comment – that helps cut down on duplicate comments and encourages interaction. But it’s your site and we’re all about customization!

To make it happen, you need to add the following CSS to your Custom CSS page in your IntenseDebate account:

#idc-container-parent #idc-container {
position: relative;
padding-top: 320px;
}

#idc-container-parent #idc-container #IDCommentsNewThreadCover {
position: absolute;
top: 0;
left: 0;
width: 100%;
}

For more CSS help, check out our CSS Documentation and feel free to give us a shout at support@intensedebate.com with any questions. Oh, and don’t forget to check out our other styling tips to simplify your comment section design!

Posted by Michael Koenig in features

11 Mar 2010

New Moderator Role and Comment Voting Option

We’re stoked to introduce our new Moderator Role for your blog account.  One of the standard features of IntenseDebate is the option to assign multiple admins to help manage your blog account.  Assigning additional admins would give them full permissions to change your blog account settings and moderate comments.  But we’ve found that sometimes that’s a little too much power to dish out (you know… “with great power comes great responsibility”).

As of today you can keep them all in check.  Now you can promote any IntenseDebate or WordPress.com user to help moderate comments without having to give them full access to your account settings.  You can add additional Moderators and Admins to manage your account in your Moderation Settings page.

Promoting a user as a Moderator will give them access to your Moderation and Comment History pages.  They’ll also be able to remove comments that are out-of-line directly from the comment section. We’ve got some development plans in action to further expand your arsenal of admin features.

Voting
We’ve added a new option for you to disable thumbs-down voting if you want to keep things a little more positive in your comment section. This option is available in your Comment Settings page.

Our goal with this option is to minimize voting bias and the mob mentality that can kick-in when you see a comment in the red. Votes are one of the main factors for user reputation scores, and negative votes can have a major impact on a commenter’s score, especially if they’re brand new to IntenseDebate.

Commenters might also be more likely to give the thumbs-down to users with negative rep scores, so it’s even more difficult for them to climb out. We don’t want them to feel defeated and stop commenting, especially if their crime is that they voiced an unpopular opinion on a political blog or news site (which is quite common). We wanted to give admins the option to avoid this.

On the other hand, there are some malicious comments (and commenters) that deserve the negative ratings, so we wanted to still give admins the option to offer the thumbs-down. We hope that you’ll find this helpful in further encouraging conversations.

More updates and additions to come! 🙂

Posted by Michael Koenig in features

3 Mar 2010

Introducing WordPress.com User Accounts & Auto-Login to IntenseDebate

We are extremely excited to introduce WordPress.com user accounts and auto-login to IntenseDebate and open up the debate to more than 12 million commenters and bloggers.  Now WordPress.com users can comment on IntenseDebate-enabled websites anywhere on the Web without having to re-enter their account information.

While we’ve added Facebook Connect and Twitter Sign-In support, there are still too many steps and mouse clicks between you and posting a comment. We’re all about making commenting easier and more accessible to as many people as possible, and we think you’ll agree that this is a huge leap forward.  Commenting with IntenseDebate is now easier, faster, and simpler.

WordPress.com users post nearly 400,000 new comments every day, and now they are all automatically logged in to comment on your blog. And that’s not to mention the addition of over 20,000 new users every day!

So what does this mean for you?

  • If you’re a WordPress.com user and you’re logged into your account, then you’ll automatically be logged into IntenseDebate as well.  All you have to do is type your comment and hit submit.
  • You can login with your WordPress.com account directly from the comment section and at IntenseDebate.com.
  • If you already have an IntenseDebate account then you can just keep on commenting as normal.

This means that unlike Facebook Connect and Twitter Sign-In, there are no extra clicks, and no need to remember another set of login credentials. It also means that more than 12 million WordPress.com users will be able to comment on your blog with full-fledged IntenseDebate profiles, without having to create an account or enter any details. How’s that for motivating the conversation?

Better yet, since these profiles aren’t third-party accounts, you (and all your new users) will have access to all of the awesome features that IntenseDebate is famous for: email notifications, reply-by-email, reputation scores, comment voting, comment history, Twitter integration, and more.

If you already have both IntenseDebate and WordPress.com accounts, don’t worry – we will be merging your accounts in the next phase of our integration, so keep commenting!

Commenting on your site just got a whole lot easier for millions of existing bloggers and commenters.

Welcome to the debate WordPress.com lovers! 🙂

Posted by Michael Koenig in community,features,News

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