13 Jun 2008

Email Notification Glitch

We’ve been receiving reports of email notification inconsistencies. We’ve been experiencing this on our end as well. Rest assured that we’re on it. This will be fixed shortly. We apologize for the inconvenience and appreciate your patience.

Sincerely,
The Fellas at IntenseDebate

Posted by Michael Koenig in News

24 Apr 2008

Bug Fixes and Troubleshooting

Tags:

In the interest of full-disclosure with the Intense Debate community, I’d like acknowledge that there have been a couple of bugs in the system. Rest assured, we’ve pushed fixes for the major ones and will have fixes for any lingering ones shortly. We appreciate your patience as we take care of these. We request that you please hold-off on submitting reports for the next few hours as we continue to knock-off the lingering bugs. However, if you are still experiencing any issues at the end of the day, please submit your reports to support@intensedebate.com. Please make your reports as detailed as possible and include any screenshots you have. This will expedite the troubleshooting process.

Thanks for your patience. Intense Debate will be good as new. I’ll keep you updated as we continue to kick some bug ass.

Posted by Michael Koenig in News

14 Nov 2007

Our Latest Release…

Last night we made making our latest release which includes several additions, fixes, and features.

The highlights include our new install method which is designed for a better user experience and to make the install more seemless and intuitive.

Next, our comment system has undergone a facelift to make it simpler and easier to use. This comes with ability for users to substitute several buttons with text links. The effects of this change create a dramatically less intimidating comment system for publishers who feel that less is more. This has been one of the most requested items by our users. The feedback we received raised the priority of simplifying our comment system.

There are also options for small, medium, and large versions for those that would like to customize the size of the comment system.

Another requested feature since our open beta launch has been the ability to customize your OpenID for a user account. Once again, this is based on user feedback, which we love.

Finally, there is now an ability to edit the URL, RSS, and title for a blog after install. This was definitely needed as sometimes we all make a spelling error or need to change our blog title later on.

On a side note, we unfortunately had a couple bugs this morning from this release. We worked as quickly as we could to solve the problem and I apologize for any inconvenience. If anyone sees any further problems please let us know (contactus at intensedebate dot com).

If you have any feedback on this release or would like to shape our next release, feel free to ping us or make a request in the forums.

Update: To change the size of your comment system, visit the comment theme link under your blog’s tab. You will also find a way to convert from buttons to text links on this page if you are looking for a simpler interface.

Posted by Isaac Keyet in News

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