3 Dec 2008

WordPress Beta Plugin Version 2.0.16

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Our WordPress beta plugin is running better than ever! We have released the latest version of the IntenseDebate beta plugin for download so please upgrade your plugin. If you haven’t given IntenseDebate a try yet, then now is the perfect time!

What’s new?
Version 2.0.16 includes the following bug fixes and feature improvements:

  • WordPress comments on mobile devices: We’ve added the ability to easily degrade back to the standard WordPress comment system for mobile browsers.  Not all mobile browsers support Javascript and this allows your mobile users to still get the full comment experience with the WordPress comment system, and our syncing features, while still having IntenseDebate enabled. Our mobile browsing feature is enabled by default and is located in your plugin settings page.
  • Importing: We’ve added some fixes for the initial import which should help eliminate some of the errors people were receiving before.
  • Theme Compatibilities: Some users were having issues with their theme being broken after activating our plugin.  In most of these cases the issue was caused by <noscript> tags in the comments template.  We’ve now added a check to catch this issue and output a stock comments template instead to prevent this issue in the future.
  • We’ve also fixed a handful of bugs around the syncing process to make this system better than ever.

Thanks again for all of the great feedback. Keep it coming, we are always looking to improve our plugin. In addition to any feature enhancements, please contact us with any bug reports or styling issues and we’ll get everything taken care of.

Posted by Michael Koenig in WordPress Plugin


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32 Comments »

  1. don´t forget blogger members😦

    Comment by Dav7 — December 3, 2008 @ 11:56 pm
  2. Don't worry, we haven't forgotten you! We'll have some cool stuff coming for you soon!

    Comment by Michael Koenig — December 4, 2008 @ 5:22 pm
  3. Great😀

    I will be waiting😉

    Comment by Dav7 — December 4, 2008 @ 6:38 pm
  4. I love IntenseDebate (amazing concept) but the loading time is holding me back big time. Realistically, any chance future updates of this WordPress plugin will have noticeably quicker loading times?

    Comment by Chris — December 5, 2008 @ 6:42 pm
  5. I wish there was a list of other sites that use ID, so we could interact with eachother

    Comment by THEDert — December 5, 2008 @ 7:47 pm
  6. Chris, what web browser are you using and how long does it generally take to load?

    Comment by Michael Koenig — December 5, 2008 @ 8:04 pm
  7. I'm using Firefox, and I'm getting lag on some comments. But its still loading fast, for me. One suggestion I would like to make, tho: I want my youtube channel to be shown on my mini-profile.

    Comment by CarlosX360 — December 13, 2008 @ 10:20 pm
  8. This is something we've been looking into – some sort of directory of blogs that use IntenseDebate. What do you have in mind for this?

    Comment by Michael — December 5, 2008 @ 8:05 pm
  9. I want to see this kind of feature, but not just in my own profile, but your mainpage. This way, we know which sites USE intensedebate. Searching, too.🙂

    Comment by CarlosX360 — December 13, 2008 @ 10:22 pm
  10. When someone adds a blog from their dashboard, maybe that entry somehow would be inserted into a blog directory, but would have to be validated that it has the plugin installed.

    Comment by THEDert — December 5, 2008 @ 8:15 pm
  11. I agree that a blog directory would be a good addition. It would be cool if it were searchable as well.

    Comment by yickit — December 5, 2008 @ 8:45 pm
  12. I have encountered problem when my reader tries to comment and submit they have an error saying the url is invalid or something😦

    but they have no problem perviously~~~

    Comment by Lisalicious — December 6, 2008 @ 2:34 am
  13. I have just posted Intense Debate registration at http://my.barackobama.com/page/community/post/pre…– Good Luck

    Comment by webmaster — December 9, 2008 @ 9:19 am
  14. Could you please email support and describe the issue? Also please provide the following details:
    1. What URL are they encountering this at specifically?
    2. What web browsers are they using when they receive the error?
    3. What is the error message?
    4. Do they have accounts or are they posting without accounts?

    Thanks,
    Michael

    Comment by Michael Koenig — December 9, 2008 @ 9:59 am
  15. Thanks! We really appreciate it.

    Comment by Michael Koenig — December 9, 2008 @ 9:56 pm
  16. Could you please email support and describe the issue? Also please provide the following details:
    1. What URL are they encountering this at specifically?
    2. What web browsers are they using when they receive the error?
    3. What is the error message?
    4. Do they have accounts or are they posting without accounts?

    Thanks,
    Michael

    Comment by Michael Koenig — December 9, 2008 @ 9:59 pm
  17. Entire discussion threads are spontaneously disappearing from our blog… ones with hundreds of comments. What's up? Please help!

    Comment by Aaron Shafovaloff — December 11, 2008 @ 4:09 am
  18. Aaron, first off, don't worry you're comments are not lost. Pagination kicks in when there are 50 or more parent comments to minimize load time with hundreds of comments. Please check and see if this is the case.

    If it's not please email me and I'll take a look. Thanks.

    Comment by Michael Koenig — December 11, 2008 @ 5:09 am
  19. I sent an e-mail. It's definitely not pagination, as there are zero comments showing (all of the hundreds are not appearing).

    Comment by Aaron Shafovaloff — December 11, 2008 @ 5:35 pm
  20. The plugin does not seem compatible with WP 2.7. The comment section of the blog is boogered up with it installed. Also, comment numbers are not changing event hough people are commenting.

    Comment by Big_Dog — December 12, 2008 @ 6:43 pm
  21. funny, its been working superb for me.

    Comment by CarlosX360 — December 13, 2008 @ 10:23 pm
  22. I have also been using ID with beta versions of WordPress 2.7. and now on full release version.

    1. The ID settings page does not display correctly in latest versions of Opera or Firefox on the PC or even in latest Safari on the Mac. (Granted it could be my theme but It was better on the betas with the same settings and same theme.)

    2. I really want to sync comments back to the blog and there seems to be no way to do this. Have tried but I just can't really understand the settings or see instructions that make any sense. I have been trying to get better over the past 3 weeks and support has been helpful but so far no real progress.

    3. Reply by email doesn't work with some versions of the Outlook client. I've tested it a few times and end up having to edit those replies back on the site. It inserts markup code and while I know there is some tip for using iend to stop posting the email signature – that note is too hard to find (its over at http://www.intensedebate.com/faq#li28) The FAQ should be updated and linked back to the features page http://www.intensedebate.com/featuresat the relevant sections. Even just the note about using iend would save a lot of frustration.

    4. Because comments don't seem to sync back to the blog they also don't show up in the comment count at the foot of each post or in the sidebar comments widgets.

    Last but not least. I had to make 3 attempts to get these comments posted. Using ID on my PC with Firefox is like like trying to use a PC in safe mode. It only happens with Intense Debate and latency or what ever is causing the JavaScript slowness is impossible to use.

    At this point I'll be recommending my clients and friends wait a few more months before using ID as it is simply too complex.

    Comment by JasonK — December 13, 2008 @ 12:04 am
  23. I have also checked my settings against other themes including the default one and it seems like ver 2.7 and the current ID plugin have some issues. will email a screenshot when I get a chance.
    Note: it seems to be when the standard moderation is ticked that this happens. When I change to enhanced ID moderation I can see the instructions and the options (at least on Safari and the Wp standard default template.)

    Comment by JasonK — December 13, 2008 @ 12:09 am
  24. I'm sorry to hear about your issues. Let me address each of your points.

    1.) We are aware of some display issues on the moderation page (the iframe is too far to the right). This is being addressed and will be fixed in the next version of the plugin (available very soon). Is this what you are referring to or are there issues with the settings page as well? If so, can you elaborate on what is wrong?

    2.) I'm assuming we're talking about the blog in your profile (http://www.dialogcrm.com)which seems according to our logs, and the blog itself, looks to have the comment syncing working correctly. Can you explain what isn't working? Do you have any examples of comments/posts where the sync isn't working properly so that I can take a look?

    3.) It's true that our Reply-By-Email feature isn't fully compatible with every mail client. We're constantly working to include more, but we realize there are still some holes. I agree that we could make the !END option a little more prevalent. We'll update the FAQ and Features pages accordingly.

    4.) Again, can you provide some examples of what you are referring to?

    5.) (last but not least) What version of FF are you running? Can you elaborate on what is slow?

    Feel free to email us (support@intensedebate.com) or reply here…whichever you prefer.

    I'm really sorry to hear about these issues though. Please let me know and we'll try to get this addressed asap.

    Comment by Jon — December 13, 2008 @ 12:21 am
  25. 1. Iframe sound straight forward to fix so that is probably the issue.

    There are issues with the ID settings page not displaying correctly and I try to do some screengrabs. If I change the settings (almost at random) and then save and refresh the settings will often scroll right across the screen as they should other wise they et reduced to a column of about 250 px which I susspect is also an iframe issue. (Should be closer to 600px which sometimes it does show as.) Hitting save even if there is no change seems to fix this so a clue is something to do with the different sizes in display of default settings vs the save settings screen.

    2. http://www.dialogcrm.com/blog/2008/12/01/wordcamp…show sonly 6 comments when there are at least 10. but they only display when enhanced comments is selected. I really want those other 4 comments to sync back to the blog – but can't see any way to do this.
    3. Wouldn't it be good to keep a tally of particular email clients that don't work. Mine was an old copy of Outlook 2002 for PC. probably not worth fixing but better to know not to try the rely by email on that clients upfront.
    Thanks for making specific cross-links between features and FAQ as I expect that feature is key USP.
    4. Examples are above. BUt in the top right sidebar of most themes is a recent comments widget that displays the last 15 comments. It won't display those becuase it would have to sync back to the ID comments which it seems like there is no way of doing.
    5. Firefox is 3.0.4 on PC running windows XP

    Really my main objective is to main purpose is to get threaded comments working but at present not usable.

    Comment by JasonK — December 13, 2008 @ 1:37 am
  26. Re number 1

    Its the difference between

    wp-admin/options-general.php?page=id_settings

    and the updated true part – even when there is no actual change.

    and wp-admin/options-general.php?page=id_settings&updated=true

    Doing a save settings works on both Safari on the MAc and Firefox on the PC, just about to test Opera 9.6.2 on the PC and same results. The problem is "fixed by doing a save settings refresh on all three browsers.

    Getting this part fixed will make life easier. Hope you can use this info.

    Comment by JasonK — December 13, 2008 @ 1:46 am
  27. Have also emailed through a series of screenshots so hope that helps – should say above that Opera 9.62 has the same bug or display issue. The screenshots are for FF and Opera only. Also sent a screenshot of the reply by email error.

    Comment by JasonK — December 13, 2008 @ 2:43 am
  28. Also even on the default theme on 2.7 with the comments menu open / using ehanced comment moderation I still have a approx 250 px gap between left hand menus and the comments list.

    There also still seem to be comments on ID only and I will try to export them back to the blog somehow.

    Comment by JasonK — December 13, 2008 @ 12:36 am
  29. Can't login to my own comments via the new wordpress 2.7. Kinda bites.

    Comment by Taylor — December 15, 2008 @ 5:24 pm
  30. What web browser are you using? Currently we're aware of an issue with the latest version of Safari not liking 3rd party cookies setting cookies by JavaScript scripts. We're working on a fix for this.

    Comment by Michael Koenig — December 25, 2008 @ 12:43 am
  31. yes, please! I love finding blogs that support IntenseDebate. It's just so easy, and so much more fun to comment when the comments are powered by ID!

    Comment by Chris Thomson — December 15, 2008 @ 10:21 pm
  32. IntenseDebate WP Plugin version 2.0.16 looks good on my blog…thanks guys. Great plugin!

    Comment by Eric D. Brown — December 21, 2008 @ 1:07 am

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