20 Aug 2009

Coming Soon to an IntenseDebate Comment Section Near You

We have a number of super-cool projects going on here at IntenseDebate, and we thought we’d give you a sneak-peek at what’s around the corner.

There is no question about it – localization is by far the most requested feature. We make a habit of listening to our users, and internationalization is almost here! If all goes according to plan, we will be ready to start rounding up multilingual folks to help us translate the IntenseDebate comments section (the bit that appears on your website) within a few weeks. Keep your eyes peeled on this blog for a call for volunteers.

Admin Comment Editing
Again, ask and yee shall receive. We’re in the final stages of testing a new feature that will allow you (if you’re a site admin of course) to edit the details of all comments on all posts on your site. No more letting your users run wild, unless you’re into that sort of thing.

WordPress Plugin Innovations: SyncRepair
One last tidbit that you may have heard on the support forums or around the place; we’re in the final stages of testing our sexy new self-healing comment sync, a.k.a, SyncRepair. SyncRepair looks for discrepancies between the comments stored in your IntenseDebate account and those stored in WordPress. If it finds anything that doesn’t look right, it’ll re-sync those comments and get you back in good shape.

This is only the tip of the iceberg! We’re working on our opus. Details to come…

What do you think? We love your feedback.

Posted by Michael Koenig in News

11 Aug 2009

New Customization Options

Well, it looks like we might have overdone it a bit and built in too many awesome features. We remembered that sometimes simple is better. With that in mind, we’re proud to introduce an array of new customization options for your comment section.

If you visit your blog account at IntenseDebate.com you’ll notice a shiny new “Customize” tab. Now you can choose which specific components you want to display in your comment section including, the Login Button at the top right, the RSS tab, OpenID, and comment voting (to name a few). So if you’re going for a clean and simple comment section, you can whittle IntenseDebate down to the basics.

We’re interested in your feedback! What else would you like to be able to remove?

Please note: we’re aware of the demand for localization – it’s something that we’re working on, so there’s no need to request it.

If you’re not hip yet and haven’t given IntenseDebate a try, then what are you waiting for? Get started already!

Posted by Michael Koenig in features

10 Jul 2009

Even More New Admin Additions!

When you’re on a roll, you’re on a roll!  We’ve got two new admin features to introduce today: Ban Users & View Deleted Comments.

Banning Users
This just got a whole lot easier. If you recall, before you could only ban users from the moderation page when their comments were flagged. Take a look at your blog Settings page in your IntenseDebate profile. At the bottom right there’s a brand new section where you can input a username to ban that user from commenting. We think you’ll agree: this is a big improvement from having to either ban the user by email, IP, or add their username as a keyword.
ban user

View Deleted Comments
Until now deleted comments were gone forever! Now you can view all comments that have been deleted from your blog. This will come in handy if you’ve got an itchy trigger finger and tend to delete comments by accident. Now you can undelete them! Check out your Moderation page and you’ll see a shiny new Deleted Comments tab. This tab includes all comments that hit your blacklists in addition to comments that you deleted.
deleted comments-1

We’ve got some more cool projects in the works, so if you haven’t given IntenseDebate a try yet, there’s no better time than now! Get started with IntenseDebate.

Posted by Michael Koenig in features

8 Jul 2009

New Additions: Twitter Sign-In Update & Auto-Approve by Rep Score

Last Saturday we introduced Twitter Sign-In to IntenseDebate, and within a couple of hours it was activated on a massive number of sites! We decided that with that kind of adoption we had better build the next step for Twitter integration: Tweet This for Twitter Sign-In users.

Back in June, 2008 we introduced Tweet This for IntenseDebate users, and we received plenty of requests to add this for Twitter Sign-In users.  Well, ask and you shall receive! Commenters using their Twitter account can now opt to send a simultaneous tweet when they post a comment by selecting the Tweet This checkbox when they post a comment.  You can enable Twitter Sign-in in your Blog Settings page at http://intensedebate.com/edit-site-comments.  Facebook Connect is also available through your Blog Settings page.  Please see http://wp.me/plsX6-go for more details about Facebook Connect.

tweet this

Next up we’d like to introduce a new admin moderation feature: Auto-approve commenters by reputation score. By setting a minimum reputation score for commenters, you can ensure that comments submitted by your regular readers will always be approved and not flagged for moderation. This is an excellent way to make sure that the debate doesn’t get interrupted by moderation. This feature is located on the left in your blog settings page of your IntenseDebate account. To enable it just type in a minimum reputation score and any user with that score or higher will be able to comment freely.auto-approve-1

Last up, we’ve rolled out a bug fix for the email notification issue that some of you may have encountered. We received reports of instances where email notifications for new comments were not being received. We have since identified and corrected the problem, so this shouldn’t be an issue anymore. However, if you do encounter this please let us know by emailing support.

The Pipeline
We are continuing to work on a couple of niche bug fixes, and should have the remaining issues squashed out soon. In addition, we’re working on a few projects that are coming soon…

  • Admin comment editing – the top requested admin feature in our last poll
  • Version 2.4 of our WordPress plugin (details coming soon)
  • Additional performance optimizations

As always, if you haven’t given IntenseDebate a try yet, there’s no better time than now! Get started with IntenseDebate.

Posted by Michael Koenig in features

13 Mar 2009

Learn About Moderation and Blacklisting

We’re kicking off a new series of blog posts that will reveiw some of our features that you might not know about.  The first post in this series will review our moderation and blacklisting settings.  Our moderation page is going through a redesign right now, but this will get you off the ground and familiar with our current settings.

Moderation & Blacklisting Filters
IntenseDebate offers some truly hardcore moderation and blacklisting settings. Get the most out of our service and let us do the work of weeding out comments that are out-of-line with our automatic filters. You can automagically hold comments for your approval or have them deleted by:

  • Keyword
  • Number of links in the comment
  • Email address of the commenter
  • IP address

Enabling these settings is easy.  Just login to your account and select the “Settings” tab.  You’ll find several text boxes on the left side of the page where you can enter in all of the above info.  Make sure you separate your entries with spaces only!  You can access the IP addresses in your comment notification emails.

Comment Posting Settings
We offer some additional comment posting settings to help you weed out the rubbish.  With IntenseDebate you can require:

  • All commenters to signup with IntenseDebate before posting*
  • Commenters must have a previously approved comment*
  • All comments are held for moderation before they are displayed*
  • Or none of the above! (default setting)

*Disabled by default

Akismet Filtering
Don’t forget about our Akismet integration!  Your IntenseDebate account provides you with the option to run all comments through our cusotm Akismet integration.  You can enable Akismet filtering in your Settings panel.

Check out your Settings panel in your IntenseDebate account for more options!

Posted by Michael Koenig in features

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