18 Jan 2010

Over 100,000 WordPress Plugin Downloads and Counting!


We recently reached a major milestone for the IntenseDebate WordPress plugin: we’ve passed 100,000 downloads of our plugin through the WordPress repository!

Even cooler yet, that statistic does not include the total number of Blogger, Typepad, Movable Type, Tumblr, Joomla, Squarespace, iWeb, Ning, Omeka, Drupal, or Generic installs of IntenseDebate.

Thanks for your continued support and for helping us spread the word about IntenseDebate.  Here’s to the next 100,000!

Posted by Michael Koenig in News

18 Dec 2009

Beau Lebens Demos IntenseDebate at WordCamp NYC 2009

Last month Beau spoke at WordCamp NYC and he had the opportunity to demo IntenseDebate. Since we thought internet access might be a problem, Beau pre-recorded a screencast (using iShowU for Mac) running through all the features, then just talked over the top. The first video (below) is the pre-recorded screencast, and the second video provides audio and some shots of Beau speaking. Play them both at the same time and it’s like you’re actually there!

The screencast:

Audio & shots of Beau:

You can read Beau’s full post at his blog, DentedReality.

Posted by Michael Koenig in community,News

10 Nov 2009

WordPress Plugin v2.5, Hot Off The Press!

It’s been a while now (almost 3 months!) since the last update to our WordPress plugin, and a lot has been going on here at IntenseDebate HQ since then. We’ve been working on our end to improve how the plugin interacts with our servers, and now we’re ready to release a new version which updates how it operates as well. Here are some of the new and improved bits in this version:

  • Added a bunch of new API functions to enable better remote queue management (for syncing): get comment counts, get approved comment counts, get a copy of your sync queue, manage individual operations, lock queue temporarily
  • Improved handling of duplicate comments
  • Improved syncing on comment statuses
  • Fixed a bug with closing comments on a Post/Page
  • Added partial support for the Trash feature coming in WordPress 2.9*
  • Added functionality to allow us to re-import a single Post to help fix up any sync problems (more efficient than re-importing your entire site)
  • Lots of small improvements and fixes to the way the sync queue operates to avoid overloading your site (and ours) and to increase the success of requests.

* We’re going to be releasing an update in the near future, once we sort out a few remaining issues with the Trash functionality. When you upgrade to WordPress 2.9 (once it’s released!) you’ll also want to upgrade to that new version.

This version of the plugin has gone through a load of testing on WordPress versions 2.5, right up to the current “trunk” and WordPressMU version 2.6 to the current release ( We’d like to note that in the next versions, we’re going to drop support for versions of WordPress below 2.7, so if for some reason you’re running an old version of WordPress, we’d strongly recommend that you upgrade!

If you are already using IntenseDebate on your WordPress blog then you should see a plugin update notification in your admin dashboard soon. If you haven’t tried us out yet, then now is the perfect time, with our best plugin release to date! You can search for the plugin (“IntenseDebate Comments”) under Plugins > Add New, or download it directly from the WordPress Plugin Directory.

Posted by Beau Lebens in WordPress Plugin

21 Oct 2009

To Quebec and Back with Automattic

Bonjour!  We spent last week in Quebec with our fellow Automattic colleagues for our annual company meetup, and we had an amazing time.  This was the first time Jon, Isaac, Beau, and I have been in the same room, so it was a pleasure to work side-by-side and kick around some ideas together.

Quebec Matt 4

We also got the chance to collaborate with the rest of the Automattic crew to look at how IntenseDebate can integrate with other Automattic projects, and learn how to apply their scaling knowledge to our systems.

While some of the projects aren’t ready to be disclosed yet, here are some general details about what we’re working on (please note that these include long-term projects):

  • Backend Loading Optimization: We’re really excited about this project.  We are currently working on a new method for optimizing how we load comments and trackbacks.  This will improve load times even as the volume of comments on your blog continues to increase, as well as correct a couple of bugs.  Loading IntenseDebate will be even more seamless!
  • More Sync Improvements: We had the opportunity to pick the brains of our brilliant WordPress system engineers about the inner-workings of WordPress. We will be adapting some of the code and principles they use to improve the quality of our syncing engine.  This is going to be huge for our plugin and will correct those pesky sync discrepancies that have been floating around affecting comment counts and backups.
  • WordPress Plugin Overhaul: The core of our WordPress plugin was written prior to joining Automattic.  Since then our understanding of the WordPress codebase has drastically improved.  We have now identified significant portions of the plugin code that can be simplified or optimized making it much more lightweight and perform better.  The principles that we are applying in this overhaul will eventually be applied to our integrations with other platforms across the board.
  • Moderation, Moderation, Moderation! Bug fixes aside, optimizing moderation is high priority.  The main moderation project that we’re currently working on is reworking your moderation page.  We will be minimizing the time you spend moderating comments and filtering spam, and simplifying your user experience.
  • Support Documentation and Forums: We’re beefing-up our FAQ and support resources for end users, publishers and developers. This will help  everyone to find the answers they’re looking for.  More info to come on this one soon.

It’s an exciting time here at IntenseDebate!  We’re looking forward to pushing out loads of new code, and we will be depending on you for your feedback.  Keep an eye right here on our blog for the latest news.

Posted by Michael Koenig in News,WordPress Plugin

8 Sep 2009

Introducing Admin Comment Editing

Brilliant comments have been submitted across IntenseDebate.  But once in a blue moon someone submits a great comment that’s perfect except there’s a typo or a curse word containing non-alphabetic ch@racter$ that slipped through your profanity filter!  Unfortunately when this happened the only available options were to leave the comment up or delete it.  Until now…

We’re extremely excited to introduce the latest enhancement to your IntenseDebate comments, Admin Comment Editing.

Now you can edit the details of all comments on all posts on your site (if you’re a site admin of course).  No more letting your users run wild, unless you’re into that sort of thing. 😉

Comment Edit links are located in two different places in your account at IntenseDebate.com: your Moderation page, and your Comment History page (for editing comments that have already been posted).  If you are using our WordPress Plugin, you will find a link to edit comments in your WordPress admin panel.

Please note: you will not be able to edit user info for authenticated comments (like those posted using an IntenseDebate, Twitter, or Facebook account).

We built this feature based on your feedback, so keep it coming.  We’ve always got an eye out for cool ideas and we’re always listening, so please feel free to share your thoughts with us.  If you haven’t given IntenseDebate a try yet, there’s no better time than now.  Get started!

Posted by Michael Koenig in features

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